Course Details

 

Consumer Credit for Credit Managers

The purpose of this 2 day course is:

  • The management of the collection function for consumers
  • Setting targets and measuring performance
  • The law of contracts and how it affects a finance house

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Course Outline

Module 1

Collection Management

  • Planning
  • Leading
  • Organizing
  • Control
  • Characteristics of a collection Manager
  • Collection Policy

Module 2

Performance Measurement

  • Collections as a measurement of effectiveness and efficiency

Module 3

Litigation in the Magistrate's court 1.
  • When can you sue?
  • The magistrate's court act
  • Jurisdiction
  • Harmful business practice

Module 4

Contracts

  • Requirements for the establishment of a valid contract
  • Contractual capacity
  • Executable Contracts
  • Legal Contracts
  • The parol evidence rule
  • Rectification
  • Breach of contract
  • Default of the debtor
  • Default of the creditor
  • Positive malperformance
  • Repudiation
  • Remedies for breach of contract
  • Interdicts
  • Withdrawal from the contract

Module

5 LADOFCA & FCA

•  The Limitation and disclosure of finance charges act

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